Privacy Policy
Last Updated: February 20, 2026
Our Commitment to Your Privacy
At PickTalent, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We are registered with the Information Commissioner's Office (ICO) in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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1. Information We Collect
1.1 Personal Data You Provide to Us
We collect personal data that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us.
The personal data we collect may include some or all of the following:
- Name and contact information (email address, phone number, postal address)
- Professional information (CV/resume, employment history, education, qualifications)
- Account credentials (username, password)
- Job preferences and search criteria
- Communication preferences
- Payment information (for Employers)
- Demographic information (if voluntarily provided)
1.2 Information Automatically Collected
When you visit, use, or navigate the Site, we automatically collect certain information. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:
- IP address and browser type
- Device identifiers and operating system
- Referring URLs and pages viewed
- Search terms used
- Clickstream data and interactions with the Site
- Time and date of visits
- Approximate geographic location
1.3 Information from Third Parties
We may obtain information about you from other sources, including:
- Employers who provide information about your applications
- Third-party verification services (for identity or qualification verification)
- Publicly available sources
- Our affiliates and partners (with your consent where required)
2. How We Use Your Information
We use the information we collect or receive:
- To facilitate job searching and recruitment: To connect Job Seekers with Employers, process applications, and manage job postings.
- To provide and maintain our services: Including account management, customer support, and technical troubleshooting.
- To improve and personalise your experience: To understand how users interact with our Site and to customise content and recommendations.
- To communicate with you: To send administrative information, updates, security alerts, and support messages.
- For marketing purposes: To send promotional communications (you may opt-out at any time).
- To comply with legal obligations: Including responding to lawful requests from public authorities.
- To prevent fraud and ensure security: To detect, prevent, and address technical issues or fraudulent activity.
- To develop and train AI models: To improve our AI-powered features and services (using anonymised or aggregated data where possible).
3. Legal Basis for Processing (UK GDPR)
Under the UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following legal bases:
Contractual Necessity
Processing is necessary for the performance of a contract with you (e.g., to provide our recruitment services, manage your account, process job applications).
Legal Obligation
Processing is necessary for compliance with a legal obligation (e.g., retaining records for tax purposes, responding to lawful requests from authorities).
Legitimate Interests
Processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests (e.g., improving our services, fraud prevention, direct marketing).
Consent
Where we have obtained your explicit consent (e.g., for certain types of cookies, for processing special category data, for some marketing activities). You may withdraw consent at any time.
5. Your Data Protection Rights
Under UK data protection law, you have the following rights:
Right to Access
You have the right to request copies of your personal data.
Right to Rectification
You have the right to request correction of inaccurate or incomplete data.
Right to Erasure
You have the right to request deletion of your personal data, under certain conditions.
Right to Restrict Processing
You have the right to request restriction of processing your personal data.
Right to Data Portability
You have the right to request transfer of your data to another organisation.
Right to Object
You have the right to object to our processing of your personal data.
To exercise any of these rights, please contact us at privacy@picktalent.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk
6. Data Security
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal data we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
We implement:
- Encryption of data in transit (TLS/SSL) and at rest
- Access controls and authentication measures
- Regular security assessments and penetration testing
- Staff training on data protection
- Incident response procedures
7. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When determining the appropriate retention period, we consider:
- The amount, nature, and sensitivity of the data
- The potential risk of harm from unauthorised use or disclosure
- The purposes for which we process the data
- Whether we can achieve those purposes through other means
- Applicable legal requirements
9. Children's Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Data Protection Officer
PickTalent UK Operations Ltd.
Ground Floor, 20 Farringdon Road
London EC1M 3HE
United Kingdom
Email: privacy@picktalent.co.uk
Phone: +44 (0)20 7946 0123
ICO Registration
PickTalent is registered with the Information Commissioner's Office (ICO) under registration number ZA*******. We are committed to protecting your privacy and handling your personal data transparently.